Customs & Import VAT

European Union

We are IOSS registered, meaning we collect the tax on orders from the EU at checkout, and then pay this on your behalf to the European tax authority. This means there are NO additional charges on delivery for orders within the EU.

Shop with peace-of-mind with no additional charges on delivery.

USA

All orders above $800 will be subject to import tax, whilst there is currently typically no tax on orders below this. For more information, please check with the US Customs and Border Protection Department. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

 

Australia

All orders above AUS $1000 will be subject to import duties, whilst there is currently typically no tax on orders below this. . This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information

 

Rest of the world

As all orders are shipped directly from our HQ in Great Britain, in some instances you may be liable to customs fees. Customs fees will be charged upon the package reaching the destination country. 

You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in when not collect at the point of sale; payment of these fees is necessary to release your order from customs.

The total of your order as displayed on the checkout does not always include any additional duties required, so please check if unsure. The carrier, prior to delivery, will inform you of any additional duties if required.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

Refusing to Pay Customs

If you choose to refuse the customs fee and the parcel is returned back to VXS, a shipping & handling fee may be deducted from your refund.